The Box

Get Help

Contact support for assistance and resources

Get Help

Need assistance or have questions? We're here to help!

Contact Support

For any questions, issues, or support requests, please reach out to us:

Email: [email protected]

Our support team typically responds within 24-48 hours during business days.

What to Include in Your Message

When contacting support, please provide:

  • Clear description of your question or issue
  • Steps to reproduce (if reporting a bug)
  • Environment details (browser, OS, version)
  • Screenshots or error messages (if applicable)

Response Times

  • General inquiries: 24-48 hours
  • Technical support: 1-2 business days
  • Bug reports: We'll acknowledge within 24 hours

We appreciate your patience and look forward to helping you!